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Shipping:

We do not drop-ship from any other hatchery or third-party suppliers. All of our varieties that we offer are hatched at our facility in Tangent, Oregon.

Boxes come in 25, 50 and 100-count sizes. We take the utmost care in making sure that your order is filled correctly and that it is prepared for shipment according to local temperatures at both the source and destination locations. This will ensure that your chicks arrive to you in optimum condition.

During the winter and cool weather, we take extra precautions to keep your chicks warm during shipment, and during the summer or warmer weather, it is likely that we will pack your order with 20% fewer chicks per box, usually using one or more additional boxes.

Feed Stores &
Wholesale Customers


We now offer online ordering for Feed Stores and Wholesale customers through our Web Store. Click the "Order Online From Our Web Store" button on this page and then scroll to the bottom of the page and click on the FEED STORE/ WHOLESALE PORTAL button. You can also find shortcuts to these pages on the top navigation bar of our Web Store.

Special Pricing / Bulk Discount
(CORNISH CROSS ONLY):

In order to receive the special seasonal rate for orders of 500-999 or 1,000 or more, you must place an order totalling 500-999 or 1,000 or more Cornish Cross. On our Web Store, as you check out, you will be given the option of pre-paying your order or paying at the time of each hatch date.**

**Special Payment Terms for Multiple Hatch Date Orders:

In order to pay at the time of hatch date prior approval is required. Call us to request approval.

Multiple Hatch Date Order Approval Requirements:

• We will require a valid credit card number and upon receipt of the order

• We will immediately process payment for the first hatch date.

• Subsequent hatch dates will be charged on the hatch date.

• If your credit card is declined, we will attempt to contact you before shipment. If we are unable to reach you or resolve the issue before shipment, your order will not be shipped.

Order Cancellation:

If you decide to cancel your order before the minumum 500 or 1,000 has been reached, you will receive a credit for any remaining chicks, with the fulfilled portion re-billed at a higher rate, based on quantity received, plus a 3% credit card fee, based on the original order price.

Minimum Order Restrictions:

Minimum order for local pickup:
(Off-site pickup in Tangent, on the hatch date)
(Other than Broilers)

5 chicks/poults/ducklings, per variety, per hatch date.

Examples:

1) 5 AmberLinks

OR

2) 5 Broad Breasted White turkey poults

OR

3) 5 Khaki Campbell ducklings


For local pickup, we require a minimum order of 10 for Broilers

Example:

10 Cornish Cross

OR

5 Freedom Rangers, AND 5 Cornish Cross

*Broilers can be added to an order of chicks, but you must meet the minimum order of 10 for Broilers, if you wish to add Broilers to your order.

For orders to be shipped via USPS:

Chicks (Other than Broilers)

A minimum of 5 chicks, per variety, adding up to a minimum order of 10 chicks to ship, per hatch date.

Examples:

5 Novogen Browns, AND 5 ColorPacks,
5 AmberLinks AND 5 Black Sex Links

We require a minimum order 10 for Broilers

Example:

10 Cornish Cross

OR

5 Freedom Rangers, AND 5 Cornish Cross

*Broilers can be added to an order of chicks, but you must meet the minimum order of 10 for broilers, if you wish to add broilers to your order.

Turkeys/Ducks

A minimum of 5 poults/ducklings, per variety, adding up to a minimum combined order of 10 turkeys and/or ducks to ship, per hatch date.

Example:

5 Khaki Campbell ducklings
5 Grimaud Pekin ducklings

OR

5 Broad Breasted Bronze turkey poults
5 Broad Breasted White turkey poults

**100% live delivery guarantee does not apply to Ship Via USPS orders of less than 25 chicks per shipment.**

Losses from Ship Via USPS orders of less than 25 chicks per shipment, are non-refundable. Extra padding, insulation, and supplemental heat sources, will be added as needed, on orders less than 25 chicks per shipment in an effort to ship chicks to you in the best condition possible.

25 chicks per shipment is our suggested minimum order quantity for all poultry, as this quantity of poultry, provides precisely the proper shipping environment, per bird. However, meeting this suggested minimum is not mandatory. We will ship a minimum quantity of 10 chicks via USPS.

Vaccinations:

MAREK'S DISEASE &
IBD (INFECTIOUS BURSAL DISEASE)
We vaccinate all chicks for Marek’s disease and IBD. These vaccines are approved for use in organic and conventional operations. We include this procedure within our cost-per-chick.

COCCIDIOSIS (CHICKS ONLY)
In addition, we also offer a vaccine for Coccidiosis for an additional 15 cents per bird. Note: Coccidiosis vaccine is available for chicks only and can be selected as an add-on when ordering through our Web Store.

SALMONELLA ENTERITIDIS (CHICKS ONLY)
We also offer a vaccine for Salmonella enteritidis for an additional 10 cents per bird. Note: This vaccine is available for chicks only and can be selected as an add-on when ordering through our Web Store.

Please call us or use social media if you have a question about vaccinations.

Guarantee

Our Guarantee is backed with over 100 years of experience. We guarantee your shipment of chicks and poults will arrive 100% alive and in good condition. On USPS orders for Cornish Cross, we place 4 percent extras On USPS orders for other varieties, there will typically be one extra.

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To place your order, click the button below:

Order Online

After completing your order, you will receive an automated confirmation email from our Web Store.

If you have questions or would like more information, please feel free to call our office at (541) 928-8928. We look forward to serving you.


Cancellations:

We require five (5) days notice prior to hatch date to cancel an order. A 6% cancellation and restocking fee will be charged to these orders. Please note that cancellations are handled on a case-by-case basis.

For Large Value Orders (see definition below): If for any reason you need to cancel your order, we require:

• At least four (4) weeks notice.

• A 6% cancellation and restocking fee will be charged to the order.

A Large Value Order is defined as the following:

1,000 or more Cornish Cross per season or 500 or more Cornish Cross per hatch date; 800 or more Egg Layer varieties; 400 or more turkeys, ducks or Freedom Rangers; or 1,000 or more Straight Run/Dual Purpose varieties.


If you have any questions regarding our cancellation policy, please call us.

 

Missed Pick Up Policy

If you schedule a pick up time for your order and you do not arrive at our designated location at the scheduled time, you will be liable for 50% of the price that order. If you need to change your pick up time, please call us prior to the scheduled pick up time. It is possible that alternate arrangements can be made. Abandoned orders will be subject to this same charge.

 

Refund Policy:

Mistakes are rare, but they do happen from time to time, as no one is perfect.

Once you have received your order, you must report any mistakes within 48 hrs, should an error occcur. Please fill out our online claim submission form, where you will be asked to include a picture of the front box label which shows the quantity, and variety, along with your submission. The signature or initials of the employee who filled your order are on the front box label; we hold each of our employees accountable for every order that they fill.(Click the link below to submit a claim).

We guarantee 100% live delivery of our birds, and issues rarely occur, but we must have picture proof of any deceased birds, should a shipping or delivery issue arise, so that we can successfully file a claim with USPS. You must do this at the post office, and have the post master witness it. All claims with pictures, must be submitted via our online order claim submission form, within 72 hours of receipt of your order.(Click the link below to submit a claim).

We reserve the right to deny any claims that we suspect are fraudulent in nature.

You will receive an email notification once your refund has been processed and the amount refunded will be credited back to the card number that you used to pay for the order.

If you have any questions about our refund policy, please give us a call at 541-928-8928.

 

Important Notice for Using Organic/Non-GMO Feed with Cornish Cross Chicks

If you are planning to raise your chicks using Organic/Non GMO feeds, please understand that due to wide variations in formulations of Organic/Non GMO feeds, we recommend keeping your chicks on chick starter for up to 4 weeks. Please allow for a possibly extended grow out time of up to 9 weeks in order to reach the standard target weight of 5 to 7 lbs., live weight. This extended grow out period appies only to those who wish to raise their chicks using Organic/Non GMO feeds. Please contact us if you have any questions.